Your personal information is the most important asset we hold. Everything about how your data is collected, stored, and protected at 999xbd is explained here with full transparency.
How we We protect your data
The core pillars of privacy protection at 999xbd
All your data is protected with 256-bit SSL encryption. From deposits to profile updates, a secure connection is ensured at every step.
Your personal information is never sold or rented to third parties. 999xbd's privacy policy makes absolutely no compromises on this point.
Your data is stored on secure servers that meet international standards. Regular security audits and data backups are carried out consistently.
Documents collected for identity verification are stored with the highest level of security and are not shared with any third party unless required.
You are in control of your cookie preferences. Your consent is obtained before any non-essential tracking cookies are used.
Our privacy policy is regularly reviewed and updated in line with international data protection laws.
This privacy policy applies to the use of the 999xbd website and mobile application. By using the platform, you are considered to have accepted this policy.
999xbd (referred to herein as "we", "us", or "the Platform") is a trusted online gaming platform for users in Bangladesh. We fully understand that your personal information is valuable and sensitive, which is why protecting your privacy is our highest priority at 999xbd.
This privacy policy explains in detail what types of information 999xbd collects, how and why that information is used, who it may be shared with, and how you can maintain control over your own data.
999xbd complies with international data protection laws and best practices. Our privacy policy is guided by the principles of the GDPR (General Data Protection Regulation), and we also adhere to all applicable laws and regulations in Bangladesh.
This policy has been written in English for the convenience of our users in Bangladesh. A Bengali version is also available; in the event of any conflict, the English version shall be considered definitive.
999xbd only collects information that is necessary to deliver the platform's services properly. No unnecessary or excessive data is collected.
| Data Type | Example | Requirements |
|---|---|---|
| Identity-Related | Name, date of birth, national ID | Mandatory |
| Contact Information | Mobile number, email address | Mandatory |
| Financial information | Mobile Banking/Nagad number, transaction history | Mandatory |
| Device Information | IP address, browser, OS | Automated |
| Usage Patterns | Gaming history, session duration | Automated |
| KYC documents | Photo of NID, passport, or driving license | Required for withdrawals |
999xbd will never ask for your full password, card number, or OTP over the phone or by email. Any such request should be treated as fraudulent.
999xbd collects your information in several ways. We are committed to being fully transparent about each method.
We always aim to keep data collection to the minimum necessary and never collect information beyond its intended purpose.
999xbd uses your information only for defined purposes. Each purpose has a lawful basis, and your data is never used beyond its intended scope.
To stop receiving marketing communications, you can opt out at any time through your account settings or by contacting our support team.
999xbd never sells your data. However, information may be shared with specific third parties in the limited circumstances outlined below.
Before sharing any data with third parties, we verify that they maintain adequate data protection standards and that the data is used solely for its intended purpose.
999xbd uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device that help enhance your browsing experience.
You can update your cookie preferences at any time through your browser settings. Please note that disabling essential cookies may affect the availability of certain platform features.
999xbd does not retain data beyond what is necessary. However, certain information is kept for a defined period to meet legal obligations and business requirements.
| Data Type | Retention Period |
|---|---|
| Account information | While account is active + 5 years |
| Financial transaction records | 7 Years (Legal Obligation) |
| KYC documents | 5 years after account closure |
| Customer Support Conversations | 3 Years |
| Log Files & Technical Data | 12 Months |
| Marketing Preferences | Until opt-out |
Once the retention period expires, data is securely deleted or anonymized so that individuals can no longer be identified.
You have several important rights over your personal data. 999xbd respects these rights and makes them straightforward to exercise.
Your Data Rights
999xbd respects your right to privacy
You may request details of what information we hold about you. We typically respond within 30 days.
If any of your information is inaccurate, you may request that it be corrected.
You may request the deletion of your data under certain circumstances.
You may request that we restrict the use of your data under certain circumstances.
You may request a copy of your data in a commonly readable format.
You may object to your data being used for marketing purposes and opt out at any time.
To exercise any of these rights, please contact our support team. Once your identity has been verified, your request will generally be processed within 30 business days.
999xbd is an adult gaming platform and is not intended for anyone under the age of 18. We do not knowingly collect personal information from minors.
Age is verified at registration and identity is confirmed through the KYC process. If you believe a minor's data has been collected inadvertently, please notify us immediately — the data will be deleted promptly and the account will be closed.
A note for parents: if your child has registered on this platform without your permission, please contact us immediately at [email protected].
999xbd employs industry-leading security measures to protect your data. Our security framework includes:
Please note that no online transmission can be guaranteed 100% secure. Keep your account password strong and never share it with anyone.
If you notice any security issue or suspicious activity, please notify our support team immediately. We will investigate the matter with the highest priority.
999xbd reserves the right to update this privacy policy, in part or in full, at any time. Updates may be made to reflect changes in law, technology, or business needs.
For significant changes, we will notify you via your registered mobile number, email, or a notice on the platform. Continued use of the platform after any changes constitutes acceptance of the updated policy.
To view previous versions, please contact the support team. The current version of this policy January 2026 came into effect.
If you have any questions, concerns, or requests regarding this Privacy Policy, please don't hesitate to contact us.
Privacy Contact: [email protected] — Typically responded to within 24–48 hours.
For more details, visit our FAQ page View or About Us Go to page.